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Should I be worried about Wi-Fi?

By Michael | October 18, 2021 | Uncategorized

Here at Mi Crow, we’re always on the lookout for security breaches, (magpies and cuckoos are a constant menace). However, there’s another thorny…

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Are you remotely interested? Why flexible working could be something to crow about

By Michael | September 13, 2021 | Uncategorized

Leafing through the broadsheets ahead of lining the Mi Crow nest for the autumn, we came across a thought provoking piece in the…

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Looking good guys – new gallery upgrade for Microsoft teams offers fresh perspective

By Michael | September 13, 2021 | Uncategorized

Since the “P” word blundered into our lives, we’ve all become accustomed to the challenges and opportunities that online meetings have brought to…

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Mental Health awareness not all that it ap-Piers

By Michael | September 13, 2021 | Uncategorized

Mental Health is in the spotlight again (and rightly so), with another global athlete (Naomi Osaka) hitting the headlines. Now Naomi is a…

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Body language – what Kate and William might teach you about communication

By Michael | August 18, 2021 | Uncategorized

Here at Mi Crow, we’re not avid royal watchers but this latest titbit courtesy of yesterday’s Daily Express did catch our eyes as…

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Mental health the real winner at the Olympics?

By Michael | August 9, 2021 | Uncategorized

As a company that specialises in training and helping people to become the best they can be, we have all been glued to…

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Home Working and Coronavirus

By Michael | June 29, 2020 | Uncategorized

Right now, as the majority of Government and NHS opinion and guidance is that the Coronavirus epidemic is likely to get worse before…

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Are you ready for the “New Normal”?

By Michael | June 29, 2020 | Uncategorized

The "New Normal"! That's what they're calling it, isn't it? Right now we're coming out of lockdown at a rapidly increasing rate and…

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Less is more when it comes to training your staff

By Michael | November 7, 2018 | Uncategorized

Some basic facts. 5 billion YouTube videos are watched each day that's a staggering is 5,700 per second. Most importantly, 1.25 billion of…

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Digital Skills – Using your Instincts

By Michael | October 16, 2018 | Uncategorized

There’s a lot of talk about the Digital Revolution - it’s been one of those buzzy phrases for a number of years now.…

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High Touch, Customer Service
Fans Not Customers – It’s all about ‘High Touch!’

By Michael | July 31, 2018 | Uncategorized

It often feels like the this isn't the Year of the Dog, but actually the Year of the Customer Service Representative.  It also…

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New Technology; Old School Skills!

By Michael | July 11, 2018 | Uncategorized

These days there's a lot of talk of new technology.  Rightly so.  Technology is on an upward trajectory, ever increasing, solving problems and…

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