Less is more when it comes to training your staff
Some basic facts. 5 billion YouTube videos are watched each day that's a staggering is 5,700 per second. Most importantly, 1.25 billion of…
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Knowledge Recycling
It’s 2018 now and we all recycle – don’t we. We split our plastics, our paper, our cardboard and our glass. We keep…
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Digital Skills – Using your Instincts
There’s a lot of talk about the Digital Revolution - it’s been one of those buzzy phrases for a number of years now.…
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Fans Not Customers – It’s all about ‘High Touch!’
It often feels like the this isn't the Year of the Dog, but actually the Year of the Customer Service Representative. It also…
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What is ‘Mi Crow’ learning?
There's a lot of information out there that talks about "what micro-learning is?", but less so about what it isn't? In this short…
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New Technology; Old School Skills!
These days there's a lot of talk of new technology. Rightly so. Technology is on an upward trajectory, ever increasing, solving problems and…
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What goes into making a Course?
We've been making great learning for years now and we love nothing more than seeing others make content they can be proud of…
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The Power of Storytelling!
Don't be afraid to tell your story! A memory popped up on my Facebook the other day. A memory from three years ago.…
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Why are digital skills so important?
This is a guest blog from Denise McLaughlin - star Microsoft Instructor and expert in all things digital! As a trainer who specialises…
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What makes video so great?
Video has become a superstar. You only need to turn on the TV or do a quick scour of the Internet and you'll…
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Linda
Michael