Knowledge Recycling
We all recycle – don’t we. We split our plastics, our paper, our cardboard and our glass. We keep our garden waste separate from our food waste and, if we’re really good we have a compost heap. And we definitely don’t use single plastic carrier bags any more. We visit the recycling centre with our […]
Digital Skills – Using your Instincts
There’s a lot of talk about the Digital Revolution – it’s been one of those buzzy phrases for a number of years now. And there’s no doubt that it is a positive thing – the sheer scale of how life has changed in the last few years is almost incomprehensible. We rely on the modern […]
Fans Not Customers – It’s all about ‘High Touch!’
It often feels like the this isn’t the Year of the Dog, but actually the Year of the Customer Service Representative. It also feels like the days of pushing customers through a predetermined sales cycle are also over. Rather we should be thinking of the lifecycle from the point of view of the buyer. What […]
What is ‘Mi Crow’ learning?
There’s a lot of information out there that talks about “what micro-learning is?”, but less so about what it isn’t? In this short blog, we’re going to run through what we believe are the key ingredients that go into micro-learning. We’ll also delve a little bit into how we’ve translated that here at Mi Crow […]
New Technology; Old School Skills!
These days there’s a lot of talk of new technology. Rightly so. Technology is on an upward trajectory, ever increasing, solving problems and making life easier. It’s an intrinsic part of our lives now, from the in-house assistant (Alexa STOP!) to the self-driving car, it’s all around us. In a similar vein, in the business […]
What goes into making a Course?
We’ve been making great learning for years now and we love nothing more than seeing others make content they can be proud of too. Our main aim, whenever we’re creating a course, is to make sure that it really blows us away. If we’re not in a “flap” at how great it is, then it’s […]
The Power of Storytelling!
Don’t be afraid to tell your story! A memory popped up on my Facebook the other day. A memory from three years ago. I was fortunate enough to win an all-expenses paid trip to attend a Leadership Programme at Harvard back in May 2015. Hands down, one of the best experiences I’ve had. The whole […]
Why are digital skills so important?
This is a guest blog from Denise McLaughlin – star Microsoft Instructor and expert in all things digital! As a trainer who specialises in digital (IT) skills, this is a little bit like asking me “why is oxygen so important?” The thing is, nearly everything we do these days involves a level of digital skill. […]
What makes video so great?
Video has become a superstar. You only need to turn on the TV or do a quick scour of the Internet and you’ll find video everywhere. The proliferation of content channels like YouTube further illustrates the point that video is most definitely ‘Top Trumps.’ We all consume video every day. It’s part of our everyday […]